Privacy policy
Privacy Policy
Last updated: April 3, 2026
Overview
Primsani operates this store and website to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us. By using our website you acknowledge that you have read and understood this policy.
For questions about this policy contact us at support@primsani.com.
Information We Collect
When you visit our website or place an order we may collect the following:
- Contact information — name, email address, phone number, billing and shipping address
- Payment information — credit card or debit card details processed securely through Shopify Payments. We do not store your full payment card details.
- Order information — products purchased, order history, returns and exchanges
- Account information — username, password, and preferences if you create an account
- Device and usage information — IP address, browser type, pages visited, time spent on site, and referring URLs collected automatically through cookies and similar technologies
- Communications — any information you provide when contacting our customer support team
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations, shipping notifications, and tracking information
- Respond to customer service inquiries
- Send marketing and promotional emails if you have opted in — you can unsubscribe at any time
- Improve and personalize your experience on our website
- Detect and prevent fraud
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website. These help us understand how visitors use our site and allow us to serve relevant advertising.
We use the following tracking technologies:
- Shopify — our ecommerce platform uses cookies to support your shopping experience including cart functionality and checkout
- Meta Pixel (Facebook/Instagram) — we use the Meta Pixel to track visitor behavior on our website for advertising purposes. This allows us to show relevant advertisements to you on Facebook and Instagram and to measure the effectiveness of our ad campaigns. Meta may use this data in accordance with their own privacy policy. You can opt out of Meta's targeted advertising at facebook.com/ads/preferences.
- Google Analytics — we may use Google Analytics to understand website traffic and visitor behavior
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
How We Share Your Information
We do not sell your personal information. We may share your information with the following third parties:
- Shopify — our ecommerce platform processes your data to provide our store. Learn more at shopify.com/legal/privacy
- Payment processors — to securely process your payments
- Shipping carriers — to fulfill and deliver your orders
- Meta Platforms Inc. — for advertising and remarketing purposes via the Meta Pixel as described above
- Email marketing providers — to send order confirmations and marketing communications if you have opted in
- Legal authorities — if required by law or to protect our rights
All third parties are required to handle your information in accordance with applicable privacy laws.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us at support@primsani.com.
Your Rights
Depending on where you live you may have the following rights regarding your personal information:
- Right to access — request a copy of the personal information we hold about you
- Right to correct — request correction of inaccurate information
- Right to delete — request deletion of your personal information
- Right to opt out — opt out of targeted advertising and the sale or sharing of your personal information
- Right to portability — request that your data be transferred to a third party
To exercise any of these rights contact us at support@primsani.com. We will respond within the timeframe required by applicable law.
California Residents (CCPA) If you are a California resident you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information as defined under CCPA.
European Union Residents (GDPR) If you are located in the European Economic Area you have rights under the General Data Protection Regulation including the right to access, correct, delete, and port your personal information. Our legal basis for processing your personal information is the performance of a contract with you, compliance with legal obligations, and our legitimate business interests. To exercise your rights or lodge a complaint contact us at support@primsani.com.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information please contact us at support@primsani.com and we will delete it promptly.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption and all payment processing is handled securely through Shopify Payments. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact
For any questions about this Privacy Policy or to exercise your privacy rights please contact us:
Primsani support@primsani.com Indiana Business Park, 14701 W. 65th Way, Suite 5, Arvada, CO 80004